Thank you for shopping at Sleepwears.shop! We are committed to providing high-quality sleepwear and ensuring your satisfaction. If you are not completely satisfied with your purchase, our Returns and Refund Policy outlines the terms for returning or exchanging items.

For any questions or assistance, please contact us at support@sleepwears.shop.

1. Return Eligibility

We accept returns under the following conditions:

  • Items must be returned within 30 days of delivery.
  • Items must be unused, unworn, and in their original condition with tags and packaging intact.
  • Proof of purchase (order confirmation or receipt) must be provided.

2. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as “Final Sale”
  • Gift cards
  • Customized or personalized items
  • Undergarments or sleepwear that have been worn, washed, or damaged

3. Return Process

To initiate a return:

  1. Contact us at support@sleepwears.shop with your order number and reason for the return.
  2. Our team will provide you with return instructions and the return shipping address.
  3. Pack the item securely and ship it back using a trackable shipping method.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

If you need a different size or color, please initiate an exchange by contacting us at support@sleepwears.shop. Exchanges are subject to stock availability.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery. Provide photos of the damaged item and packaging. We will arrange a replacement or refund at no additional cost.

7. Late or Missing Refunds

If you haven’t received a refund within 7 business days of approval:

  • Check your bank or payment method statement.
  • Contact your bank, as processing times may vary.
  • If the issue persists, contact us at support@sleepwears.shop.

Contact Us
For any return or refund inquiries, please contact:

Thank you for shopping at Sleepwears.shop. We value your trust and strive to provide the best shopping experience!